Privacy Policy

Privacy Policy for Plush Haven

At Plush Haven, we prioritise the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, and payment details.

  2. Browsing Information: We automatically collect certain information about your device and browsing activities on our website, including  browser type, pages visited, and time spent on each page.

  3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalize content. Cookies are small files stored on your device that allow us to recognize your preferences and customize your experience accordingly.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.

  2. Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time by clicking the unsubscribe link in the emails or by contacting us directly.

  3. Analytics: We analyse browsing information and cookies to understand how our website is used, improve its functionality, and optimise our marketing efforts.

Data Sharing:

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These third parties are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

Data Security:

We implement a variety of security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security audits.

Your Rights:

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. If you would like to exercise any of these rights, please contact us at info@plushhavenhome.com.

Changes to this Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@plushhavenhome.com